120, Tsar Boris III Obedinitel Blvd., Plovdiv

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Frequently Asked Questions – LIV

Does LIV HOSPITAL charge its foreign patients for its services?

Based on your individual data and information, we offer you a free, estimated price with details of our medical services and doctors. During your stay, your Recovery Specialist provides a complete care package at no additional charge.

And issues related to language or cultural differences?

LIV HOSPITAL's International Office makes sure you have a Recovery Specialist, free of charge, to act as a translator and interpreter during your treatment period. As someone with whom you share a common language and culture, your specialist will understand the problems that may arise and make sure that no difficulties occur. The LIV HOSPITAL international office team consists of trained professionals whose main goal is to make you feel truly at home.

Who will handle the details of my case while I travel?

LIV HOSPITAL's international office will take care of all the details related to your stay, successful return and recovery.

Will I need any documents for the trip?

Please contact us and we will advise you on the procedures and documents required in your country. Many foreign nationals simply obtain a visa at the airport they arrive in Turkey. We can also assist you in extending your visa if necessary.

And the quality of the treatment?

The doctors and specialists at LIV HOSPITAL who will care for and treat you are trained at some of the leading healthcare facilities in the United States and Europe. The LIV HOSPITAL Group leads a process of continuous quality control and improvement.

May I see the physicians' recommendations?

Yes, we can provide you with physician testimonials and resumes.

I have my medical records, so can I get a treatment plan and cost estimate?

You can share your documents with the experienced physicians of LIV HOSPITAL's 50 departments and easily get a second opinion. The extensive experience and advanced technology of LIV HOSPITAL that is used to treat our patients increases their chances of a faster recovery. LIV HOSPITAL's international services department, will provide you with a treatment plan with an estimated cost within approximately 48 hours.

If I am accompanied by family members or a chaperone, when can they travel?

Family members and companions can travel with you. The team in the International Office is available to assist patients' families and accompanying guests as well as the patients themselves.

What should I do if I want to be accommodated outside the hospital?

Leave it to us. Choosing accommodation that is suitable for your budget and close to the hospital could be confusing without knowledge of the area and contacts. We also enjoy preferential rates for stays at the hotels we send our guests to. We make sure that you have a confirmed stay at the accommodation of your choice.

How do I get to LIV HOSPITAL?

We arrange all transportation from the airport you arrive at to your hotel and to LIV HOSPITAL ULUS, as well as your return transportation.

Does the international office arrange sightseeing tours in Istanbul and other destinations in Turkey?

Yes. We can arrange tours for you and your accompanying family members and other companions, including tailor-made tours and excursions in Istanbul and throughout Turkey.

We are a medical travel agency and would like to cooperate with LIV HOSPITAL in the field of foreign patients. How could we do it?

You can directly contact the International Services Department by email at international@livclinics.com. The International Services Department provides all necessary terms and conditions 24 hours a day, 7 days a week.